Masitah
B.Sc (Oregon State University, USA),
MBA and Adv. Certificate in Personnel Administration & Decision Support System
(New Hampshire College, USA),
Certificate in Training Practice (UK),
Certificate in Training (PSMB)
Masitah is a certified trainer with extensive experience in corporate and public training. She obtained her Bachelor of Science degree majoring in Management and Organizational Behavior from Oregon State University, USA and Master of Business Administration degree with Advanced Certificate in Personnel Administration and Decision Support System from New Hampshire College, Manchester, USA.
She has worked for Cooperative College of Malaysia (CCM) as a lecturer and was responsible for setting up the CCM's Computer Center. She was involved in designing and conducting courses in the area of computer application packages, cooperative computerization system, leadership, supervisory skill and cooperative law. She left the public sector and joined the manufacturing sector and was attached to the HR Department of Canon Camera and Mattel. She has extensive experience in Employee Relations, Employee Welfare, Recruitment, and Training and Development. While heading the Training and Recruitment Department at Mattel, she conducted training programmes for the supervisory and middle management level in the areas of Human Resources Development, Supervisory and Managerial Development, Domestic Inquiry and Grievances Handling, and Quality Improvement Process Training.
Upon leaving the manufacturing sector, she served an associate consultant with several training provider such as Quest Consulting, Institute Pengurusan Johor (IPPJ), Supervisory Development Institute, PUNB and Boustead Educom. As a frontline Corporate Trainer and Consultant, she has conducted Training Programmes such as Clerical Development Programme, The Effective Supervisory Skills, Supervisory Development and Motivational Programme, Positive Work Attitudes, The Effective Telephone Techniques, Training Needs Analysis, Designing and Planning a Training Programme, Train the Trainer, Evaluation Training Effectiveness, How to Hire the Right Staffs, Personnel Management, Enhancing Managerial Skills, Entrepreneurship Programmes, Quality Time Management, Counseling Skills At The Work Place and other management programmes.
She is the lead consultant for Certificate in Training Development (CITD), a certificate programme jointly organised by QUEST Consulting and Institute of Personel Development UK. Among her in house client are CIMB, KLCC, Sindora, Shimano Component, Johor State Economic Development Corporation, Sunrise, PNB, Jabatan Pengairan Dan Saliran, Hicom Diecasting, Supervisors’ Development Institute, Schott Glass, Advance Micro Devices, Metrod, Motorola, Strait And Island, People Insurance, Sime Rengo, Binariang, UUM, Utusan Malaysia, The Star, Bali In Bank (Jakarta), FELDA, Sankyo, UMBC, Mattel, Mobikom, Samsung, Sapura Holdings, Perbadanan Kaftangan Kemajuan Malaysia, Shapadu Holdings, Kementerian Pembangunan Usahawan, Kementerian Kerja Raya, Women Institute of Management, KEMUDA Brunei and others.
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